Privacy Policy

Last Updated: November 1, 2024

CaCodeCourses ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cacodecourses.com or engage with our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request a consultation or quote
• Enter into a contract for our services
• Communicate with us via email, phone, or other channels

This information may include:

• Name and job title
• Email address
• Phone number
• Company name and address
• Project requirements and business information
• Payment and billing information

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send you technical notices, updates, and support messages
• Send marketing communications (with your consent)
• Analyze usage patterns to improve our website and services
• Protect against fraudulent or illegal activity
• Comply with legal obligations

3. Legal Basis for Processing

Under PIPEDA and applicable privacy laws, we process your personal information based on:

• Consent: Where you have given explicit consent for specific purposes
• Contractual Necessity: Where processing is necessary to fulfill our contractual obligations
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal Compliance: Where processing is required to comply with applicable laws

4. Information Sharing and Disclosure

We may share your personal information with:

4.1 Service Providers

Third-party vendors who assist us in operating our business, such as:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information when required to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Investigate potential violations of our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client relationships: Duration of engagement plus 7 years
• Marketing contacts: Until you unsubscribe or request deletion
• Website analytics: 26 months
• Legal and compliance records: As required by applicable laws

7. Your Privacy Rights

Under PIPEDA and applicable provincial laws, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Withdrawal of Consent: Withdraw consent for processing where consent was the basis
• Complaints: Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers may be located. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with PIPEDA.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

For complaints regarding our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada.